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Effective date: July 1, 2025
At Aurogen Labs, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information.
When you place an order or create an account, we collect personal information such as your name, email address, shipping address, and purchase history. We also collect non-personal data such as browser type, IP address, and pages visited to improve our website experience.
We use your information to process and fulfill orders, communicate with you about your purchases, send order confirmations and shipping updates, improve our website and product offerings, and comply with legal obligations. We do not sell, rent, or trade your personal information to third parties.
Our website uses cookies and similar tracking technologies to enhance your browsing experience, remember your cart contents, and analyze site traffic. You may disable cookies in your browser settings, though some features of our website may not function properly as a result.
Your data is stored securely using industry-standard encryption and security practices. While we take all reasonable precautions to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee the absolute security of your data.
We may use third-party services for payment processing, shipping, and analytics. These providers are contractually bound to keep your information confidential and use it only for the services they provide on our behalf. They have their own privacy policies which we encourage you to review.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data at any time by contacting us.
You have the right to access, correct, or delete your personal information. You may also opt out of marketing communications at any time. To exercise these rights, please contact us. We will respond to your request within 30 days.
Our website is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe we have collected information from a minor, please contact us immediately and we will take steps to delete it.
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Continued use of our website after changes are posted constitutes your acceptance of the revised policy.